PARTS MANAGER
Direct Hire
Monday - Friday
8:00 am - 5:30 pm
Saturdays (rotating)
8:00 am - 12:00 pm
$60,000 - $70,000 per year, DOE
ESSENTIAL JOB FUNCTIONS
- Oversee daily operations and profitability of the parts department
- Maintain an active presence at the parts counter to assist staff and customers
- Supervise, train, and evaluate parts staff; conduct regular one-on-one reviews
- Monitor inventory levels; manage ordering, returns, and warranty claims
- Ensure timely fulfillment of parts requests and resolution of backorders
- Maintain accurate inventory records and minimize discrepancies
- Support department sales goals and monitor margin performance
- Resolve customer service issues within 24 hours
- Ensure safety procedures and company policies are followed
- Keep the parts area clean, organized, and customer-friendly
- Collaborate with Sales and Service departments to meet operational needs
- Participate in hiring and termination discussions with management and HR
- Communicate department challenges, needs, and achievements to leadership
- Attend and contribute to staff and management meetings
JOB REQUIREMENTS
- 3+ years of parts management or related experience in retail, ag, or equipment
- Strong mechanical aptitude with knowledge of two- and four-cycle engines
- Proficient in MS Office and Google Suite
- Excellent leadership, communication, and customer service skills
- Ability to lift up to 70 lbs and work in both indoor and outdoor environments
- Available to work extended hours and Saturdays during peak seasons
- Strong organizational and inventory control skills
- Demonstrated ability to lead a team and work cross-functionally
