INSIDE SALES REPRESENTATIVE
Monday - Friday
8:00 am - 5:00 pm
$24.00 per hour
ESSENTIAL JOB FUNCTIONS
- Build and maintain strong customer relationships through professional communication and responsive service
- Identify customer needs and recommend appropriate technical product solutions
- Prepare and manage customer quotes, sales orders, and project documentation
- Coordinate with internal teams to ensure accurate product specifications and timely order processing
- Track sales opportunities and support project follow-up activities from quote to completion
- Maintain accurate customer records, sales activity, and pricing information in company systems
- Support sales growth initiatives by assisting with account development and customer retention
- Deliver a high level of customer service while representing the company in a professional manner
- Contribute to continuous improvement initiatives and overall team success
- Perform additional duties as assigned
JOB REQUIREMENTS
- 1–3 years of inside sales, customer service, or related experience preferred
- Strong technical aptitude with the ability to understand and recommend product solutions
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office applications, including Word and Excel
- Ability to prepare accurate quotes, process sales orders, and maintain detailed records
- Self-motivated with strong problem-solving and time management skills
- Professional demeanor with a customer-focused mindset
- Ability to work independently and collaboratively within a team environment
- AutoCAD knowledge is a plus
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